Last updated: August 3, 2026
This policy explains what information Emergency Locksmith Charlotte, NC collects through this website and by phone, how that information is used, and the choices available to you. It applies to this website and to service requests submitted through it.
We collect the information you choose to give us when you request service or contact us. That typically includes:
We may also collect limited technical information automatically, such as your browser type, device type, referring page, and general geographic region, through standard web analytics.
This website may use call tracking and analytics services. These services can display a routing phone number, record which page or campaign a call came from, and report aggregate website usage. Call details such as time, duration, and originating number may be recorded for quality and record-keeping purposes.
Where calls are recorded, notice will be provided at the start of the call in accordance with applicable law.
Information you provide is used to:
We do not sell your personal information.
We share information only as needed to deliver the service you requested or as required by law. That may include technicians or independently operated service providers assigned to your job, payment processors, and software providers that host our forms, phone system, or scheduling tools.
We may also disclose information where required by law, subpoena, or lawful request, or where necessary to protect the safety, rights, or property of a person or of the business.
This website may use cookies and similar technologies to keep the site working correctly and to understand how visitors use it. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site function.
Service records, quotes, and invoices are kept for as long as needed to operate the business, resolve disputes, and meet legal, tax, and record-keeping obligations. Information that is no longer needed is deleted or de-identified.
You may ask us what information we hold about you, ask for a correction, or ask us to delete information that we are not required to keep. You may also ask to stop receiving follow-up messages. Contact us using the details below and we will respond within a reasonable time.
We take reasonable steps to protect the information we hold. No website, phone system, or storage method is completely secure, and we cannot guarantee absolute security.
This website is intended for adults arranging locksmith service. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will remove it.
We may update this policy as our services, tools, or legal obligations change. The revision date at the top of this page reflects the most recent update.
Questions about this policy can be directed to Emergency Locksmith Charlotte, NC by phone at (984) 394 - 2399, or through the contact page.